How can we help?

Go to Sign in and enter your email. You can use a magic link sent to your inbox or sign in with a password if you have set one. Team members whose organization requires SSO must use the SSO option shown on the login page.

From your Account page, open the Security section. If you have not set a password yet, you can create one there. If you forgot your password, use the magic-link sign-in flow to access your account, then set a new password from Account → Security.

Open Account → Billing & subscription. From there you can open the Stripe customer portal to update payment details, switch plans, or cancel. Cancellation takes effect at the end of the current billing period.

Organization owners manage seats from the team admin console. Invite teammates by email; each accepted invite consumes one seat. If you received an invite, open the link in the email while signed in with the invited address.

Checkout can take a minute to sync. Try refreshing the page or signing out and back in. If access is still missing after 15 minutes, email support with the address used at checkout and approximate payment time.

You can export or delete your account data from Account → Data & privacy. For requests that cannot be completed in the app, email the contact address on our Contact page. We respond within the timelines set out in our Privacy Policy.

Our methodology page explains how briefings are produced, sourced, and updated. It is the best place to understand coverage scope before subscribing.